01-03-2025 12:47 PM - last edited 01-03-2025 12:48 PM
From the beginning my phone has some random wifi issues, I am at the point that I am sure this is not related to the network itself, since I tried two different wifi-routers and all their settings. And I also saw the issue once at the office, where a co-worker also with an S23 does not have these issues.
The issues are:
- random disconnects followed by a reconnect within 3-4 seconds. My connection can last an hour, but sometimes it disconnects after two 2 minutes.
- when entering a known wifi network and you expect it would switch from LTE/4g/5g to wifi, it does not. I go to the wifi connection page and there is just a text saying "enabling wifi" or "scanning for networks" - I waited as long as 15 minutes and does not come up with any networks, the phone's wifi just seems to hang in a sleep mode. When I manually turn wifi off and on again on my phone, it immediatly connects and shows the list of networks.
I am now testing with a clean factory-reset phone, where I just configured the wifi network, no other software or configuration. The problem is, it is not always 100% reproducable.
When I go to the shop, trying to convince them it is a hardware problem. They connect my phone to the shops wifi and claim it works fine.
So, for now they refused to take it back.... Anyone out there with the same problem or any suggestions?
I will probably just go back to the shop again and hope there is another person at the desk, that just believes me on my word?
22-05-2025 01:53 PM
Ah got it. But I have already tried that one. Even disabling AX doesn't work for me.
22-05-2025 02:10 PM
I am very sorry to hear that 😞 Yes, exactly disabling AX would be my next step, but I didn't get there yet as disabling OFDMA seems to be enough for me.
05-06-2025 10:57 AM
Ok, I have semi-good news for those with the same issue. I brought it back once more to the store, explaining my story and now they actually did a so-called "boardswap", from what I understand they swapped out the complete inside of the phone with new electronics. From the guy helping me, he actually said this probably means they got a bad batch of s23 motherboards shipped where the wifi chip goes into reset or hangs.
So if you have the same symptoms and want to get it fixed, best bet is to ask for a boardswap.
My phone is without wifi dropouts for while now, so it really looks like I finally actually can use it...
a month ago
3 weeks ago
Hello, does board swap wipes your data, like photos videos etc on your phone? I'm having the same problem with my s23 plus.