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S23 Ultra Front Facing Camera Blurry on WhatsApp calls, but fine for others

(Topic created on: 17-02-2023 09:56 PM)
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Mickey009
Pioneer
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S23 Ultra Front Facing Camera Blurry on WhatsApp calls, but fine for anything else. Like if I go to take a photo or video in WhatsApp its not Blurry front or back. Then when I answer a video chat it's Blurry on the front facing and not the back. Strange, has anyone else had this issue?
36 REPLIES 36
keith30
Mastermind
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According to the Sammobile.com site this morning it mentions a stabilisation bug is present in the S22ultra and probably other models in the range. There is no word yet on a fix for them.
Mickey009
Pioneer
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I hadn't read that so thank you! Just strange it's only happening on WhatsApp calls and not Facebook ones
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-Robot-
Samsung Members Star ★
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You may want to contact whatsapp support
WattsappIssue
First Poster
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I too am facing the same exact issue. Got a new S23 Ultra recently and found the issue on my first wattsapp call.

Mickey009
Pioneer
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Yeah it doesn't seem to be happening everytime
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Mickey009
Pioneer
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Okay so I think the issue is the lighting. I had a call in a dark room.and stepped into the light and it went to normal. Could be to do with the new face smoothing etc
Sunorey
Student
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With the superphone we have we should not have this issue tho.

Experiencing the same issue 😞
Mickey009
Pioneer
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Yeah of course, but that makes me think it's a WhatsApp issue and not an actual Samsung issue. Gonna contact their support
Sunorey
Student
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You're right. Will try contacting them too.