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S23 Ultra Expert RAW Astrophotography Feature - Long Exposure Not Working

(Topic created on: 03-09-2023 04:57 PM)
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FordDaFingaz
Apprentice
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I am not able to set a 4, 7, or 10 minute exposure in Expert RAW 2.0.13.1. Is there a bug in the app or do I need to have a specific configuration set up for the camera? Even selecting one of the options and take a picture, the timer goes for 4, 7, or 10 minutes, but when complete, the actual exposure time is always 30 secs.

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6 REPLIES 6
Glenntech
Samsung Members Star ★
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Are you in the Beta program?
There are a couple of app updates just out. So make sure to update the app from the Galaxy Store app
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FordDaFingaz
Apprentice
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I'm running what I assume is latest: 2.0.13.1. I uninstalled and reinstalled when troubleshooting.

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Glenntech
Samsung Members Star ★
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My version is 3.0.0.00.5
Just updated today.
Not sure if that's because I'm on One UI 6 Beta with the phone.
Maybe try Wiping the Partition Cache on the phone and seeing if that helps
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keith30
Maestro
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I have the S22ultra and just today updated my app, it's the same version you have. I think it depends on what device you have.
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FordDaFingaz
Apprentice
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Do you know if there is an appropriate avenue for submitting bug or getting further verification of the correct app version for the S23 Ultra?

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Glenntech
Samsung Members Star ★
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Going through the feedback section on the Samsung Members App is the only real way
You don't always get a quick response
But best place to go through
Samsung Customer Support won't have access to that sort of information
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