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Original topic:

S23 Ulta

(Topic created on: 09-05-2023 06:35 PM)
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fredtaylor
First Poster
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Any ideas. Cannot connect to Samsung pay keeps coming up Connection error please try later. Been like it for days. I have tried resets, uninstalled and reinstalled a few times
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9 REPLIES 9
PaulM1
Moderator
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Hi there, @fredtaylor. Thanks for reaching out to the Community about this. I appreciate you've already tried a variety of steps to resolve this.

At this stage, I recommend having a look at the variety of suggestions in the thread below to see if they help you get Samsung Wallet working as expected again:

https://eu.community.samsung.com/t5/mobile-apps-services/samsung-wallet-quot-connection-error-quot/m...

Please let me know when and how you get this resolved.

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LeotheKing
Explorer
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Samsung pay works with very few cards, some cards work with third party, I had similar experience and decided to go for Google pay, and no problem with it.
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BandOfBrothers
Samsung Members Star ★★
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Has Samsung Pay / Samsung Wallet worked previously @fredtaylor 

If so have you downloaded anything recently that maybe causing conflict.

I personally use Google Pay.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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fredtaylor
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This is a new phone yesterday and hasn't worked on it
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BandOfBrothers
Samsung Members Star ★★
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Did you back up using Samsung Cloud on your previous I assume Samsung phone and then use that back up on your new phone ? @fredtaylor 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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fredtaylor
First Poster
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Yes I did and it works on my old phone
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BandOfBrothers
Samsung Members Star ★★
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I'm wondering if that's possibly the issue that you still have it on your old phone @fredtaylor 

Dependant on your card issuer they may not allow the same card to be registered twice !

Worth checking. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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fredtaylor
First Poster
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I cannot get into the app to register a card in it it says device not supported
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Bigtasty65
Hotshot
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Have you ever given Google Pay/Wallet a try Fred? It works flawlessly for me every time.
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