S23 plus won't connect to Samsung smart tv

[Claire2li]

Hi. We've just received our S23 plus phones, but can't get the Smart View screen mirroring to connect to.my Samsung smart tv. 

The TV accepts the connection, but then fails to mirror. 

We've unplugged the TV, re booted the phones but nothing works.

Has anyone else experienced this problem?

[pete00]

Is the TV and phone on the same network ??
my phone is connected to netgear 1 but the TV is on netgear 6. So changing the phone to netgear 6, means everything works.

[Claire2li]

Yes, they're both on the same network. Our samsung tablets are also on the same network and the screen mirroring works ok on them.

[Claire2li · Accepted solution]

We've got it sorted. The TV had disconnected from the WiFi. Reconnected and the screen mirroring works now.
Thanks for your help.