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Registering a Foreign Samsung device

(Topic created on: 27-08-2023 07:34 PM)
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ej007
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I bought a new s23 ultra from Canada and brought it to the UK where I live. Is the registering process the same or is there any difference [the phone works perfectly fine [SIM] in the UK
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8 REPLIES 8
Fiona26
Samsung Members Star ★★
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Bigtasty65
Hotshot
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Why register it, do you get benefits by doing that? Keep the receipt.
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BandOfBrothers
Samsung Members Star ★★
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Hi @ej007 

As you've imported the phone into the UK unfortunately Samsung UK wouldn't be able to support the phone under the 2 year Manufacturing Warranty if something went wrong with the phone or needed a repair. 

If you try and register the phone the page may not accept the phone's details.

The phone should work as it has lots of bands and frequencies built into it.

5G may not work.

The benefits section in the Samsung Members App may be blank. 

Samsung Wallet may not work.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

ej007
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Thank you very much for this. One more thing, Does this also mean I can't purchase samsung care+ for the product to insure it.
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Brainic
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Yeah you can't buy the Care+ as it wasn't purchased in UK. You'll probably to purchase it from Canada but not in the UK.
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ej007
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So in other words I have to always be careful with this phone as I can't have any cover on it
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Brainic
Pioneer
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You can get cover just not with Samsung. Try your bank or gadget insurance sites.
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ej007
First Poster
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Thank you so much for your help I'll register with my Internet service provider.
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