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Phone Has Been Hacked

(Topic created on: 18-06-2024 06:21 AM)
233 Views
Jonesy94
First Poster
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Hi Everyone 

I was blackmailed by a hacker the other day and I've had all my details compromised Samsung don't have a service where you can track or report your phone or details being compromised I've had to delete all social media accounts and contact both banks that I use to let them know and now the Hacker is using my details fraudulently to create accounts abroad and setup bank accounts 

Any help with this 
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3 REPLIES 3
MNas04
Helping Hand
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You might be better off contacting Samsung.
https://www.samsung.com/us/support/troubleshooting/TSG01209886/
JAMES4578
Samsung Members Star ★★
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@Jonesy94  sorry to hear about this, obviously a major concern.  

 For your safety be careful with links via Text/Email  as a number may be malicious , bear in mind that the risk increases outwidth official sources.

Good advice in the links others have given, it is best to Factory  Reset and change passwords. the link for uk Samsung Support is here https://www.samsung.com/uk/support/product-help/   you may  also wish to take it to a Samsung service centre if feel it is still compromised.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.