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Old buds+ reconnecting

(Topic created on: 26-07-2023 06:42 PM)
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RAIDMEUK
Journeyman
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I got some new buds so gave away my old set to my partners son. Removed the old set and added the new ones, now whenever he opens the case my phone asks me to connect the the old buds+ how do I stop it doing this ? 
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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Can you double check you definitely deleted the pairing @RAIDMEUK from your phone bluetooth section, and from the Samsung Wearable App.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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RAIDMEUK
Journeyman
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Yep definitely not in my phone well not that I can see.
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AndrewL
Moderator
Moderator
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@RAIDMEUK: Has your partner's son successfully paired the Buds to his device? When you place the Buds in the charging case, close the lid, then open it, the Buds will automatically enter pairing mode, and a pop up window will appear on any nearby Samsung smartphones, which is likely to be why you are experiencing this issue. As a workaround, should the problem persist, you may wish to try heading to Settings > Connections > Bluetooth > Tap the 3 dots in the top right > Advanced settings > Block pairing requests, and select the Galaxy Buds. Let me know if this helps. 

RAIDMEUK
Journeyman
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Thank you. That worked. I think what doesn't helps he has them connected to a non Samsung phone.