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Notification sounds

(Topic created on: 04-05-2024 07:00 PM)
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kempy1
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I have the samsung S23 ultra and the samsung watch 5. Last year I done a software update and since then I have no notification sounds on my phone at all only ringtones. All other sounds work, I have checked all the setting s and made sure that on my watch it's not mixed phone notifications, iv checked all app notifications, iv checked all the settings read hundreds of things. Iv also contacted samsung and no one has helped me. It's went on so long. If I have my watch on then I hear notifications on that but if I'm not wearing g it I miss important notifications. Iv also factory reset etc. Ideas welcome please
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BandOfBrothers
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You say you contacted Samsung for support @kempy1  ~ Did they offer any troubleshooting steps  ?

A last resort could be to back up and factory reset, and then set your phone back up as new i.e not from your back up ,with downloading your apps manually from the Playstore and Galaxy Store. 

Let us know how you get on please. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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kempy1
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Yes that was what they told me to do. They done it for me remotely and it didn't solve the issue. It happened last year when I updated my software and has never worked since
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Tourbillon De La Vie
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Does it work in safe mode? 

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Cabby
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I fully believe Samsung is purposely updating and outdating our phones at the same time. Otherwise, when they have an update that negatively affects the functionality of the phone, they would be feverishly working hard to correct it. But, they don't care that my S-20 phone was working just fine and  negatively affected by their update, because they benefit when I get frustrated and buy a new phone. Was there not a class action lawsuit a few years back from a company doing that? I think in that case, the company was purposely slowing down the response speed of the phone each time they updated to make you think you needed a new phone.   Its been about three weeks now, without any text notifications. I've called my Verizon carrier and they have walked me through all the settings and they are all set to notify with sound and vibrate. I have nothing. I can go into a message, click three dot on upper right, then click the unhighlighted bell at the bottom, to get a temporary notification on each text thread. However, even this randomly shuts down.  

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