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NO WIFI NO UPDATE?

(Topic created on: 21-11-2023 01:52 PM)
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Smokemdead44
Apprentice
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Hi, not long had my s23 ultra . I was able to update too one ui to 15 just a few weeks ago using my data package as its unlimited. There is another update that will not update using my data package only via WiFi.. 

Please please is there a way to update via my data package as I do not have broadband so no WiFi.

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5 REPLIES 5
JAMES4578
Samsung Members Star ★★
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Hi @Smokemdead44  This is an issue some Members have experienced in the past,  it may be due to software code/Network.  I know that previously it was more of an issue with the 02 Network.   For those who do not have a large Data Allowance obviously wifi is recommended but may be frustrating for others ,  a bit puzzling that it only effects some updates though.  

A previous thread herehttps://eu.community.samsung.com/t5/galaxy-s22-series/samsung-galaxy-s-ultra-gt-software-updates-not... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Joeeye
Samsung Members Star ★
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If you have another device with mobile hotspot support, you could try using your SIM in there and connecting your S23 via hotspot to update.
Smokemdead44
Apprentice
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Now that is a very good idea....Will try on my next day off.
Smokemdead44
Apprentice
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Which is Fri. Will let u no if it works. 🙂
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Riftdweller
First Poster
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Hi, i have the same problem, i can't update my phone over data, did you resolve the issue? Ty

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