15-11-2024 11:37 PM
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15-11-2024 11:42 PM - last edited 15-11-2024 11:44 PM
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Really sorry to hear about your issue your facing..
Have you tried to reset network settings? If no Go to settings > general management > reset >reset mobile network settings.
If that doesn't help try to wipe phones cache partition or run phone into safe mode, and see if any of that helps.
16-11-2024 05:22 AM
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Hello @Maruf92 and may I take this opportunity to extend a Warm Welcome to the Samsung Community Forum 👋
I'm sorry to hear your experiencing these issues with your phone 😔
If you perform a forum search you may find existing threads with some further help or guidence within in regards to some users experiencing similar issues after updating.
I totally understand and appreciate how frustrating this must be especially as the phone was stable before the update.
I'm wondering 🤔 if the update is clashing with something already on the phone.
Therefore maybe try Safe Mode as a process of elimination please.
To do this > Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode.
Excellent advice provided by @lminvti 👌 does not resolve your issue.
It's also advisable to send feedback directly to Samsung via your Samsung Members App too.
The more people send similar feedback the better as then Samsung can be made aware this issue js affecting multiple owners.
You may find further help via xdadevelopers.com also.
Please do let us know how you get on please.
Tahe care 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-11-2024 01:47 PM
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Same issue, i have done network reset, safe mood. But does not solve the problem
23-11-2024 02:07 PM
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