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Netflix in SD S23 Ultra

(Topic created on: 30-03-2023 02:18 PM)
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Maxvax
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On the Netflix app, the maximum resolution that can be displayed on the S23 Ultra is SD. Netflix say this is because the phone doesn't support Widevine L1.
When can I expect to get HD resolution support for my £1250 phone? 
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43 REPLIES 43
Maxvax
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Uninstalling/reinstalling gave you SD playback??
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Maxvax
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They told me exactly the same. "Speak to Samsung"
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Risky24
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Yes, it's the first thing I tried when I noticed the issue. When I cleared the data then put in my email and password manually, it worked.
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Risky24
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Which is incorrect apparently because mine is now fine after previously having the same problem.
1680210677547.jpg
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Maxvax
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Look at my screenshot. I don't want SD playback
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Maxvax
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Yes, but are you using S23 Ultra?
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Risky24
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No, I'm saying that mine was previously like your screenshot but now it says Full HD after doing the steps I mentioned.
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Risky24
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Yes I am.
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Maxvax
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And I posted a screenshot showing the result when I followed the steps
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Risky24
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Ah ok. I thought you said you uninstalled and reinstalled, which is not what I did.
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