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My S23 ultra had the screen repaired, little over a week after is again broken.

(Topic created on: 06-06-2024 06:36 AM)
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Aliesky
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I accidentally broke the screen of my S23Ulfra at the estart of may, immediately backed up the phone and booked a pick up repair. No only that it took almost a month at TMT, but yesterday to my surprise the screen is cracked and the rear glass too. I haven't dropped the phone at all during this time. Haven't even been out the house much. Anyone, any advice on what can I do? TIA
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Tourbillon De La Vie
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Repair again? 

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Aliesky
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Yeah, obs! But another 300 pounds.... when it happened out of the grace of God, or my had luck...
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Tourbillon De La Vie
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Get a heavy duty, military rated, protective case to assist grace of God against bad luck 

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Bigtasty65
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Rough handling. It takes a fair bang to break the display or the rear. Speaking from experience of dropping my S23 Ultra. Which survived all my drops with no cracks.
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DIYnut
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Hi Aliesky,
Yes, there is nothing you can do, the screen on my phone cracked just by having it in my pocket.
Mine has cracked twice now in the same place, just around the volume button and the one below it.
I think it is a design flaw, the body of the phone has a week spot and flexes and the screen cracks.
The first time I sent it back for repair I told them it had not happened from a fall, and they virtually called me a liar, so this time Samsung is going to lose a very long standing customer as there is no way I will be paying for another repair just to have it happen again.

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