Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Mismatch dates on photos

(Topic created on: 24-05-2023 03:25 PM)
5053 Views

I have this problem too

Marcseem
Journeyman
Options
Hi.
I have transferred my photos from the S21 to the S23 but almost all the photos are mixed up and not in date orders.
I chatted to Samsung and after they called me as well but nobody could fix this issue.
Can someone please help?
2 REPLIES 2
SocietyGirl
Community Manager
Options

The best way to transfer photos with dates included is via the cloud. This could be Samsung, Google Photos or anything else really. Then sync with your Gallery. Simply transferring them over manually strips out the date for the Gallery to read and then assumes they were all 'created' on the date you transferred them. 
If you can, I'd delete them all from your S23, upload them to the Cloud of your choice on your S21 and then restore them on your S23.

Here's a relevant thread too: Solved: Photos lost date - Samsung Community


Say hi to us on socials -  @SamsungUK



Marcseem
Journeyman
Options
Hi SocietyGirl. Firstly thank you so much for the quick response. I have not transferred the photos manually. I used the option given by my phone when i switched on my new phone....i think it might have been smart switch. I will read the related article what you have suggested and worse case scenario delete than transfer again. I just thought it would be an easier solution. 😄