02-06-2023 12:00 PM
My phone is doing two annoying things.
Firstly it keeps saying 'no SIM inserted', even though there is clearly a SIM in there and I can receive calls.
Second, quite often tapping an app icon brings up the app drawer rather than opening the app in question.
I've restarted a couple of times but it makes no difference
02-06-2023 12:16 PM - last edited 02-06-2023 12:17 PM
03-06-2023 07:51 PM
03-06-2023 08:54 PM
It occurred to me that it's only since I applied a screen protector and turned the touch sensitivity up that it started. I'll turn it off again for a while to see if it helps
04-06-2023 05:24 AM
04-06-2023 07:33 PM
Sadly both issues persist
04-06-2023 08:03 PM
I was hoping this had sorted itself out @Mr_Ed
Can you please try Safe Mode.
> Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
If this does not help then consider as a last reset backing up and Factory Reset.
But when resetting the phone back up don't use the back up at first just incase the back up is the issue.
Set it up as new and then see what happens.
Ultimately if your within a relevant cooling off period think about having the phone swapped out.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
04-06-2023 08:07 PM
If I factory reset I'll lose all my photos.