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In-call volume too low on S23 + phone

(Topic created on: 21-03-2023 01:17 PM)
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Troutbeck22
Journeyman
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I've tried adjusting volume on sliders and have tried increasing volume during a call but it is still very low. Any suggestions gratefully received. Thankyou 
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20 REPLIES 20
nowdeleted
Big Cheese
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Have you looked at the calls and vibrations, volume Screenshot_20230321_133129_Settings.jpgScreenshot_20230321_133123_Settings.jpg
Glenntech
Samsung Members Star ★★
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As well as the suggestion from @nowdeleted
If you have a case fitted. Sometimes the cases are made without a gap cutout for the ear speaker.
Or a screen protector, some kits like the Whitestone Dome use a liquid glue that if not careful, can block the speaker
You can also see if there's anything in the accessibility settings that might help
BN44
Pathfinder
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Or try the diagnostic under device care just to see if there's a difference between the in call result and the media speaker result.

Troutbeck22
Journeyman
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Hi Yes tried that already thanks😀
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Troutbeck22
Journeyman
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OK. Will give this a go. Thanks 😊
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Troutbeck22
Journeyman
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Hi No, nothing blocking thanks
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davehorne
Troubleshooter
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 A possible work-around, there are two phone apps, one from Samsung and one from Google.  Try the other to see if that helps.

Watch4 Classic
Galaxy S24 Ultra / 512 GB / Microsoft Launcher / Spigen Thin Fit case
Troutbeck22
Journeyman
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Hi OK. Thank you. Will give a go 😀
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BN44
Pathfinder
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Under Volume settings if you tap the three dots in the upper right corner, you can go to the volume limit option... perhaps try raising the volume limit and see if it allows you to pump up the volume to somewhere that works for you?

If my directions are unclear, just search for "media volume limit" under settings and it'll take you there.