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Galaxy S23 Emergency sharing cannot be turned off

(Topic created on: 27-08-2024 05:07 PM)
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ValeriaCab
First Poster
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Hi, 
On my galaxy s23 I am unable to turn on the flight mode because of the emergency sharing settings. 
I tried to turn it off hut all the settings in the emergency sharing are greyed out. 
Could you please help me turn off the emergency sharing?
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AndrewL
Moderator
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@ValeriaCab: Are you certain that the issue is stemming from the activation of the Emergency sharing feature? If you head to Settings > Safety and emergency > Emergency sharing, can you see an option at the bottom of the screen to 'Stop Emergency sharing', or something similar. 

You may wish to try heading to Settings > Apps > Tap the 3 lines to the right of 'Your apps' > Show system apps (toggle this on) > OK > Emergency sharing > Force stop, to see if this helps. Also, disable 'Location' in the Permissions settings, as this would require a network connection, and might limit your ability to toggle on Flight mode. 

ValeriaCab
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Thanks AndrewL,
I tried that, but it didn't work. What worked was to clear the cash and data for emergency services, set it up again, and then disable it.
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