13-07-2023 10:43 PM in
I bought Galaxy S23 Ultra on 04/06/2023 online directly from Samsung website. That time the offer was £200 cashback plus free Galaxy Buds 2 pro.
When I contacted the team on 17/06/2023, I was promised I will before 30 days from the purchase.
I did not received the galaxy buds 2 pro yet.
How should I proceed to get my free Galaxy Buds 2 pro.
14-07-2023 05:34 AM in
The promotional buds should have been added to your order when purchasing the Samsung Galaxy s²³ Ultra.
Can you remember them being automatically added. Check your confirmation email from Samsung when you placed the order.
If so they are normally sent out around 30 days after the delivery of your phone depending on shipping times and stock availability.
It can occasionally take a little longer than 30 days.
If yournot sent them soon then I'd suggest to call Samsung Online Shop Team to follow them up @Members_a5UFYLx
Samsung Online Shop Team.
0330 726 7467
e : firstname.lastname@example.org
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-07-2023 09:57 AM in
14-07-2023 10:01 AM in