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Ending call after 16 minutes and 38 seconds

(Topic created on: 05-04-2024 09:35 PM)
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Members_7Zobs1C
Journeyman
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After 6.1 update its not possible to talk with people in phone more than 16 min & 38 sec ....
I call back, same procedure every time.
As far as I can tell it seems to only affect outgoing calls...
Anyone else? Any suggestions?

___________
Update.
Now I have try the following:
Clear cash for phone app
Renew phone operator settings
Clear cash from boot menu
Still same problem... tomorrow I will if possible try with another sim card.
Update 2.
Today I went to my phone operator store and got a new SIM card and look if there was something wrong with my account. Nothing wrong and still same issue.

17 REPLIES 17
AndrewL
Moderator
Moderator
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@Members_7Zobs1C: Are all contacts affected, or just certain ones? The native call settings don't feature the option to restrict call durations, so you may wish to reach out to your network to see if there are any restrictions on your account, or any known issues with the service in your area. 

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Members_7Zobs1C
Journeyman
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I installed 6.1 yesterday I haven't talk so much on the phone and I'm usally don't have long convesations with people exept some close friends. I've just done a minor test with a friend and my phone close the call again so this far it's 3 people in my contactlist. This last person then made a incoming call to me and that call was not affected. What I'm afraid of is next week when I have some calls to some goverment institutions there I certenly have to wait in cue for long time and if so it's catastrofic...
And no there is no resttrictions in my area or my account, this started now after update

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khaya
First Poster
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What device is this on? And where did you buy your phone?
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Have you got call caped on your account? If this is the case I would get it lifted. Though your network
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Members_7Zobs1C
Journeyman
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...

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Members_7Zobs1C
Journeyman
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It's a S23 Ultra, bougth in Sweden

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Members_thYw1Ju
First Poster
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I have the same problem.

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Members_7Zobs1C
Journeyman
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How long time before call ends?
Do you also have S23 Ultra?
Did it start after update to UI 6.1?

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corb06
Explorer
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Same here with my S23 Ultra.

Also two of my friends with a S24 Ultra and one with Z-Fold 5, and one UI 6.1 have same problem. All calls disconnects after 16 minutes 38 seconds.

Safe to say its Samsung 6.1 bug.