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Earbuds

(Topic created on: 13-06-2023 08:34 AM)
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Whicked
First Poster
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Hi all. Yesterday I got my Samsung s23 ultra on contract and I am struggling to find and get my free earbuds! So if anyone can help me with this would be appreciated thanks 
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DannyT
Moderator
Moderator
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Hey there, @Whicked

The Buds Pro2 will be added to your basket when you purchase from the Samsung website this offer is while stock lasts. And the Galaxy Buds2 Pro Graphite will be delivered separately within 21 days.


Welcome to the Community!

Chistery
Pathfinder
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Where did you buy the phone from?
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BandOfBrothers
Samsung Members Star ★★
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Hello @Whicked 

If you acquired the phone on " contract " direct from a network then you'd have to double check what promotions they were running to see what the criteria is.

Some such as o2 send the promotional item so many days automatically.

Some Samsung Promotions exclude phone's acquired via a contract.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Whicked
First Poster
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Thanks. I went in o2 shop and they said i have to wait 28 days then they will send the code to claim them
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