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Downloading Update Stalled

(Topic created on: 17-07-2023 10:42 PM)
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sinicknameg891
First Poster
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Hi there, anyone experienced software downloading update stalling at 0% ? I have WiFi on and can't see any obvious signs why it is not progressing past 0%. I have had the phone for only a few weeks. 

Galaxy S23
Android version : T(Android 13)
Release Date : 2023-07-10
Security patch level : 2023-07-01
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2 REPLIES 2
UNKNOWNUSERNAME
Big Cheese
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I experienced this a while back, although it fixed itself.
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BandOfBrothers
Samsung Members Star ★★
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No not personally either via Wi-Fi or Mobile Data @sinicknameg891 

Can you try switching to Mobile Data.

It may also be that the Samsung Servers are experiencing congestion.

Try a soft reboot by turning the phone off and on.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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