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Claiming Rweards/Gifts

(Topic created on: 03-01-2024 10:02 AM)
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Ghillygirl
First Poster
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Hi can anyone help? I’m trying to claim the rewards trio on my new Samsung S23 Fe 5g.

This is an end of contract upgrade with an approved supplier so therefore there is no cost involved. The claim form will not let me leave the purchase amount field blank. I’ve tried populating it with £00.00 and also with the monthly contract price but it wont allow me to proceed as it deems the purchase price too low.

Any suggestions on what I can put in that box?

2 REPLIES 2
AsadM
Moderator
Moderator
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@Ghillygirl, congrats on your new phone. It'll be ideal for you to reach out to your contract provider for their retail price of the phone as this can differ compared to the Samsung UK websites and other retailers. As long as you attach all the necessary documents and fill out the fields with some information to submit the claim, it will be looked into the Promotions Team and if anything else is required, you'll be contacted. 

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