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Can't get rid of samsung boost icon

(Topic created on: 15-05-2024 10:31 AM)
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dowairu
Journeyman
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I recently set my home to screen mode to home screen only. I then noticed this samsung boost icon that I can't delete/disable. When it click it, it opens to a page and scrolls endlessly. It doesn't show up in app drawer or other places on the phone.

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15 REPLIES 15
Tourbillon De La Vie
Samsung Members Star ★
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Is that Samsung launcher? What happens when you touch and hold the boost icon? 

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Blessed4life
Black Belt 
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You'll have to uninstall the boost app.
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dowairu
Journeyman
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Doesnt give me any options 1715765495667.jpg
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Robin999
Samsung Members Star ★
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Greyed out apps usually mean they are disabled. Settings>apps. Tap the sorting icon (1st screenshot). Toggle on disabled and tap ok (2nd screenshot). Do you see the app in the list. If so, can you re-enable? Once re-enabled, you should be able to uninstall it.1715766786716.jpg1715766796237.jpg
dowairu
Journeyman
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That's the problem. When I tried that it didn’t show up on the list 😭
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Solution
Robin999
Samsung Members Star ★
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That's unfortunate. The thing with my Boost app is that it was installed when I first powered on the device from brand new (recommended apps), so for me It's not available in the Galaxy store. If it was, I could reinstall it and then do something with it. Is that what's happened with you? Try looking for the app in the Galaxy store and reinstalling. Failing that, the only way round it would be to factory reset.
dowairu
Journeyman
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Yh that's pretty much what happened. And it doesn't show up in the galaxy store either. Anyway to factory reset without loosing all data?
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Robin999
Samsung Members Star ★
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Back up your data as a factory reset will wipe everything. I back up to Samsung cloud and Google.
dowairu
Journeyman
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If I reset, will it get rid of the app or bring it back? I don't want it coming back lol. Then I would have reset for nothing.
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