19-07-2023 08:55 PM in
In instances like this there would need to be some troubleshooting steps and it isn't always an easy process to find what's going on.
Your phone does have a diagnostic tool in your Samsung Members App you could also run.
And there's an optomise tool in your Battery and Device Care Section that may help.
Is the phone reaching 100% battery when on charge @owenwint22 ?
Have you taken a look in the Battery and Device Care Section to see what's using your battery in regards to apps ?
If so are there any apps showing large usage % ?
Can you give an indication as to how quick your phone is dropping from 100%.
What are you using to charge the phone please ?
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "