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Background feature while video call in WhatsApp

(Topic created on: 17-04-2024 03:42 PM)
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ABJ14
First Poster
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Hello, I hope someone can assist me with this issue. I am using the Samsung Galaxy S23 base model. I am unsure if it has the background change feature during vidoe calls, but if it does, it is not appearing while I am on a call, 
despite being enabled in the settings. 
I have uninstalled some of the pre-installed apps, and I am concerned that this may have caused the issue. Could this be the case?
 
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7 REPLIES 7
keith30
Maestro
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What apps did you uninstall as usually any apps pre installed by Samsung aren't able to be uninstall. Has the phone been routed.
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AndrewL
Moderator
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@ABJ14: Apologies if you have already tried this, but please head to Settings > Advanced features > Video call effects, and adjust the Background colour and Background image settings from here. Also, please check if WhatsApp is listed in the Available apps section at the bottom of the screen. 

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ABJ14
First Poster
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No, it's a brand new phone, and I didn't route it
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ABJ14
First Poster
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Yo, check this out. In the image, there's no option to enable or disable anything. That's wild, right? I did everything, and my WhatsApp is the list there.1713448893858.jpg
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Nimda8
Explorer
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My phone only has the MEET app as an option to use those features with.
Seems like goigle again taking a liberty, trying to push Samsung users in the direction of using their apps.
I wish we had rid of google from our Samsung phones.
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AndrewL
Moderator
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@ABJ14: What happens when you tap on 'Video call effects', which is visible at the top of your screenshot? 

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ABJ14
First Poster
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That's just only shows the background effects and the supporting apps , whatsapp is in that list
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