Double image

[naass07]

after update my Samsung galaxy s23 ultra EU to android 6 very often my phone freezes and i have double image i get

[TessaV]

Hi @naass07 good morning! What do you mean exactly with double image? Could you provide a screenshot or photo of this issue, so I can look into it? 

Greetings,

 Tessa 

[naass07]

Hi Tessa,I can't take a screenshot because as I said the phone freezes and won't start unless I force restart it

[naass07]

I can't take a screenshot because as I said the phone freezes and won't start unless I force restart it

[naass07]

as I scroll and two images from the previous page and from the new one overlap

[TessaV]

I understand! Thank you for clarifying. Have you tried a reset yet? If not, I would advise you to try it: Hoe reset ik Resetten naar fabrieksinstellingen | Samsung NL | Samsung Nederland You can translate the page, if i'm correct. Do remember to make a back-up of the device, so you don't lose your files. Please let me know if this helps. 

Greetings, 

Tessa