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Original topic:

YouTube App Playback issues on S22 Ultra (Exynos)

(Topic created on: 17-03-2022 12:00 PM)
15519 Views
Zus
Journeyman
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Hello,

I was wondering if some are having playback issues on the YouTube App. My phone is lagging when trying to fast forward or backward. Also, my audio seems to be out of sync with the video.


Thanks,
Zaid
77 REPLIES 77
Madfish
Pathfinder
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Audio sync problems are happening a lot since the March update...

YouTube, Netflix, downloaded video etc... all have audio lag issues
AndrewL
Moderator
Moderator
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@Zus @Madfish: Have you tried checking for any available updates for the affected apps via the Google Play Store? If you're up to date, try heading to Settings > Apps > YouTube (as an example) > Force Stop > Storage > Clear Cache, then restart your device to see if this helps.

If the issue persists, can you confirm if you are using headphones when experiencing the audio lag, or is it occurring through the phone's speakers? Also, is all content affected, or just certain videos? 

Members_vEGYlkC
First Poster
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For me it both with Bluetooth and with phone speakers. Audio is ahead of the video.

Zus
Journeyman
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Hi Andrew,

I was experiencing the audio lag on the phone's speakers.

Following your instructions of force stopping the App, clearing the cache and restarting the phone. This seems to have improved the situation a little. I will send a follow update when I get a chance to further test it.

Meanwhile, the fast forward/backward lag remains. It takes quite a long time relative to my older Note 20 device.

Maybe it's an optimization issue.

Again, thanks for the prompt response, it's appreciated.
Madfish
Pathfinder
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Hi,

It happens on Netflix, Amazon prime video, Sky Go, YouTube vanced, Disney+ and even locally stored media...

It happens on Bluetooth and on phone speakers...

Apps are all the latest updated version.

Only way to resync audio is to soft reset phone.

Mine seems to be triggered by inbound or outbound phonecalls during video playback.
Madfish
Pathfinder
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Also, to add, once the audio lag appears there are other UI faults such as lag on the keyboard and the camera app completely froze the device/screen
MrNoble
Explorer
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I'm not the only one then! Even game adverts are having issues!

JohnWebb
Apprentice
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Same here, YT app is choppy when playing video and sound is lagging behind sometime a lot like 1-2 sec. 

I tried to reinstall the app, no success, started with latest update.

smokindougie91
Apprentice
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Hi I've also had this problem for a few days now where I'm on YouTube and the sound and video aren't in sync I reset the it works for a little bit then lags and does the same thing all over again ive done the clear cache and that and it doesn't change anything