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Whatsapp folder not seen under Gallery

(Topic created on: 23-07-2022 05:33 PM)
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Shenzi
Apprentice
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After recent update of Smartswitch, Whatsapp folder disappeared.  Factory reset phone but same problem persists.  What's the solution? Thanks. 

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8 REPLIES 8
Ventor
Samsung Members Star ★★
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@Shenzi Hi, Whatsapp folders are now in the following directory: My files/Internal memory/Android/media/com.whatsapp/Whatsapp.
Greeting.






"The quieter you become-the more you are able to hear..."


Shenzi
Apprentice
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Thanks. I know the location. But when i go to Gallery, that WhatsApp folder with images i receive and send are missing. Folder itself.
Ventor
Samsung Members Star ★★
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@Shenzi Then, check the option to hide or show albums. IN Gallery, the three points-Hide or show albums?






"The quieter you become-the more you are able to hear..."


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Shenzi
Apprentice
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Did that too but to no purpose. So deleted all .nomedia files, nothing happened. Then did a factory reset. Same issue. Thanks
minnnlove
First Poster
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Same thing is happening to me. Is there a solution for this?
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lozboz88
First Poster
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I used to be able to go into settings and apps and see all the files and photos shared on WhatsApp and be able to delete from central of a phone. Now I can't find the location on a Samsung s22 ultra. Where is it? Can I still do this?
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Ventor
Samsung Members Star ★★
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@lozboz88 Hello, access WhatsApp permissions and verify that you have activated permissions: Photos and videos.
Greeting.






"The quieter you become-the more you are able to hear..."


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Qtea
First Poster
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I am unable to find my whatsapp album folder in my gallery (s10 plus). I have checked hidden albums and it's not there. What can be done?

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