My wife decided to take advantage of the high trade-in valuation and the £300 cashback offer and placed an order for an S22 Ultra, 256GB in Sky Blue on 15th December.
We've seen various different delivery time scales - when she actually placed her order it was actually showing as "in stock" but we now know that cannot have been the case. I can see 2-3 weeks listed, 3-4 weeks listed and then on another piece of paperwork - 6 weeks.
I see that Samsung are no longer offering the "Exclusive Colours" for this device any more, so I assume she is getting one of the final batch runs in this colour.
Just wondered if anyone had any realistic time scales she will need to wait? Full appreciate 15th December was lead-up to Christmas and we're only just into the New Year.
We obviously have this hard & fast date of 20th February - as that will be 60 days after the £300 cashback promotion ended and would be the final day we could actually claim it.
Order is on "Processing" - where it has been since the afternoon of December 15th.
@StoufferTheCat personally to date I have not ordered exclusive colours but there is always going to a bit of a wait, in the past Some Members quoted 7 weeks. Therefore can be a bit tight for promotions, hopefully you will receive it in time though and ideally should not take longer than that.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
Thanks both. Lets say the phone wasn't dispatched in time that allowed us to claim the cashback (that would be around six weeks from now) I'm assuming we could just immediately return the phone for a refund? What made the phone attractive was the rather high trade-in offered on the old S20 FE and the £300.
Or, from a Distance Selling Regs (I know - it has a new name now) is this considered a "Custom Order" that we cannot return?