28-10-2022 08:11 PM - last edited 28-10-2022 08:24 PM ) in
Galaxy S22 Series29-10-2022 05:17 AM in
Galaxy S22 SeriesHi @SJCheron
Unfortunately no-one can foretell how this could escalate / affect the lenses etc, and if you ever need warranty support Samsung may say due to the damage there maybe a fee.
I don't remember any in-transit protective film being on my camera module but check just in case.
So it's best to contact the supplier of the phone within any relevant cooling off period to arrange to have the phone swapped out.
I appreciate from what you say in regards to being oversees right now so still contact them so the issue can be logged on their systems so this can be resolved on your return.
Make sure they provide written proof via text ir email that the issue is logged.
Spoken words may not be sufficient on your return.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.