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Verification code

(Topic created on: 06-04-2024 03:45 PM)
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sharky2964
First Poster
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Hi hope someone can help,pulling my hair out can't get verification code from Microsoft to reset my email account HELP
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6 REPLIES 6
Robin999
Legend
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More info please. You're not giving us anything to go on.
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sharky2964
First Poster
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I've lost my email account,microsoft give me a retrieval code but it's not coming threw on my phone
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Star_girl
Samsung Members Star ★
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Maybe it's in your emails? Do you have another email adress that you are using aside Microsoft?
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Robin999
Legend
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Again, you're not fully explaining. What email account have you lost. Which email have Microsoft sent the reset code to...the lost one or another one? Please be specific.
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Piper123
Samsung Members Star ★
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Sounds to me like a work email / two factor authentication issue.

Is your mobile number the one listed in your account for Microsoft to send you the code to?

Or do you have a secondary email address on your Microsoft account that the code may go to?
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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neonfour
Voyager
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How about checking with Microsoft for a Microsoft problem not Samsung?
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