Verification code

[sharky2964]

Hi hope someone can help,pulling my hair out can't get verification code from Microsoft to reset my email account HELP

[Robin999]

More info please. You're not giving us anything to go on.

[sharky2964]

I've lost my email account,microsoft give me a retrieval code but it's not coming threw on my phone

[Star_girl]

Maybe it's in your emails? Do you have another email adress that you are using aside Microsoft?

[Robin999]

Again, you're not fully explaining. What email account have you lost. Which email have Microsoft sent the reset code to...the lost one or another one? Please be specific.

[Piper123]

Sounds to me like a work email / two factor authentication issue.

Is your mobile number the one listed in your account for Microsoft to send you the code to?

Or do you have a secondary email address on your Microsoft account that the code may go to?

[neonfour]

How about checking with Microsoft for a Microsoft problem not Samsung?