19-12-2022 10:20 AM - last edited 19-12-2022 11:56 AM by TessM ) in
19-12-2022 10:56 AM in
19-12-2022 11:33 AM in
19-12-2022 11:55 AM in
Hi @Nash13 ,
To withdraw from the Beta programme, you must apply for withdrawal through Samsung Members application on your device. ("Settings > One UI Beta Programme status > Withdraw" menu) 2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing. Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade". If you need assistance in having your software rolled back to the latest approved version you can call Samsung Service Centre.
– Call Centre UK : 0333-000-0333.
19-12-2022 12:53 PM in
19-12-2022 04:56 PM - last edited 19-12-2022 04:58 PM
@Nash13 you should not need to roll back to install the stable One Ui 5.0, take it a Notification has never appeared and no update available via Settings-Software Update. Is the new software not available via Smart Switch? started to roll out towards the end of October and information given in this thread https://eu.community.samsung.com/t5/tips/one-ui-5-stable-release-is-out/td-p/6269067 thread https://eu.community.samsung.com/t5/tips/one-ui-5-stable-release-is-out/td-p/6269067 You may have a particular issue though, have you contacted customer services?Whilst always issue with Google Pay in Beta should be ok in official release.
took part in the Betas for S21 Ultra and no issue moving to the official version, obviously there are bugs in Betas though personally only had minor issues.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .