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Transferring media from old smashed device.

(Topic created on: 29-08-2022 10:48 PM)
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Members_zV0Acoo
First Poster
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I need some help. 

I had a car run over my S22. Smashing all the screen. I'm not sure if the phone will turn on (it did before I gave it to the repair shop as the buttons were still able to click in, and now they wont). 

I can't plug the phone into my computer as I can't see or use the touchscreen to allow access. I stupidly didn't back up my data either. 😒 I just want my pictures off the smashed up phone transferred to my new one. 

Is there anyway I can do this without the use of the screen on my old phone? I've tried googling and downloading the apps they've said but they don't work and to be honest, I don't trust them. 

 

Please help.

 

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PaulM1
Moderator
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Hi there, @Members_zV0Acoo. I'm sorry to hear about your S22, and I hope you get this fixed as soon as possible.

I appreciate that, at this stage, you really want to access and retrieve your data.

If you haven't already done so, I'd recommend consulting the helpful guide below:

https://www.samsung.com/uk/support/mobile-devices/i-smashed-my-screen-and-cannot-use-the-touchscreen...

Please let us know how you get on with this.

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