Transfer data, apps, pictures etc from S10+ to S22 Ultra

[Burgo1]

I received my shiny new S22 Ultra this morning, my word it’s a big phone…….

When trying to set it up I encountered an issue where virtually all of my data has not transferred - no pictures, no videos, limited apps, no text messages etc

I tried Smart Switch as the phone directs me to do but now I’m left with a phone which I can’t really use - back to my trusty S10+ for now.

Is it possible that I need to install Android 12 on my S10 or am I just experiencing an issue with Smart Switch ?

Any advice greatly appreciated.

Andy

[smiley]

In my experience... smart switch is not a great idea. Especially when going between android versions.

Often incompatibilities can happen between apps when synchronising apps previously residing on android 11... into android 12.

I learned this the hard way last year with S21 ultra.

After a full factory reset and installing apps manually from Google and Samsung stores, it operated like a completely different phone.

My advice is to sync your contacts, photos, message etc to Google, and then start clean.

However it is your choice. It will take few hours to carry out this task of factory reset and manually installing everything.

Smiley 😀

[Tourbillon De La Vie]

i would think if both phones are on same android version it would help as you can imagine. but it should still transfer what it can as is. how are you connecting the two? 

[Burgo1]

Thanks for the reply, I thought as much to be honest.

Looks like full factory reset and then like you say manually re-installing all my apps from Google - I have to say it’s backwards and a pretty poor way of doing it to be honest

[Burgo1]

I’m using the cable provided

[Nitesh95]

I transferred all my data from my Note10+ to my new S22Ultra, via smartswitch during the setup of the S22Ultra, everything was transferred over.

Maybe try factory resetting your S22Ultra, and start the process again 🙂