Hi Following issues with data and phone storage being full I have now lost my data from pictures, documents etc. I have compressed files and system files folders which I cannot access. The folders can only be seen in battery and device care storage and are listed against both internal storage and SD card.They are grey folders but have no arrows
next to them so cannot be accessed. My phone storage is still nearly full so looks like data moved to compressed files. I have connected to a computer but the compressed files do not show.