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Original topic:

Speaker phone stopped working

(Topic created on: 17-11-2022 11:05 AM)
spritestar
First Poster
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Galaxy S22 Series
Everything else works not the speaker.

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3 REPLIES 3
Tourbillon De La Vie
Samsung Maker ★
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Galaxy S22 Series

Contact Samsung support via Members app 

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AndrewL
Moderator
Moderator
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Galaxy S22 Series

@spritestar: What happens when you tap on 'Speaker' while on a call. Can you hear that caller, but they can't hear you, or is completely unresponsive? In the meantime, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Speaker, and follow the on screen instructions. Does this test flag any issues? Similarly, if the caller is unable to hear you while you're on speaker, tap on 'Mic' and run through the test. Let me know how you get on. 

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Reylob
Helping Hand
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Galaxy S22 Series

Have you tried, Device care - Diagnostics - Speaker? The test test both speakers the in-call and the media speaker.

If you do the test, can you hear both speakers?

Did you check permissions?

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