27-10-2024 10:08 AM
27-10-2024 10:12 AM
27-10-2024 10:13 AM
27-10-2024 10:19 AM
27-10-2024 10:53 AM - last edited 27-10-2024 10:54 AM
@tigertim1 if wiping the cache parition does not help (though it is advisable after updates as some tempoary cache files can become outmoded/corrupt) another idea is to try in Safe Mode. sometimes there can be conflicts with 3rd party apps/themes and if ok in this mode would pinpoint recent apps/themes which have been downloaded. To start in safe Mode https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
27-10-2024 05:40 PM - last edited 30-10-2024 09:47 AM
02-11-2024 08:49 AM
Same issue here as well.
02-11-2024 08:53 AM
11-11-2024 09:55 AM
Hi, I also have this issue. S22 owner, 1 week ago I updated my software and started getting bootloop issues so I started to save my photos over from my phone. Checked for another update to see if it would remedy the issue and found that another was available, I updated thinking this might help and it basically bricked the phone. It's now been on a total of about 5 hours in the last week, while bootlooping the rest. I have tried clearing the cache, safe mode, soft reset, finally hard reset, and no change.
I approached Samsung's Service Centre and was told it was likely a motherboard issue, and that this was a known issue with the new software update. I was also told Samsung would would be unlikely cover it as it was 7 months out of warranty. They said to speak to Samsung.
I then spoke to Samsung online and arranged a call for last Friday at 2PM to an alternate number, which never materialised. When I rang them an hour later, I was told again they would not cover it, and that Samsung are a 'transparent organisation' with 'no known manufacturing issues'. When I mentioned the fact that there are hundreds of complaints on their own website discussing it, which I would be happy to send to them, I was patronised and told that 'we understand it is frustrating having no phone' but that I 'was responsible for any costs'.
I find it all a disgrace, I have nearly x15 Samsung devices in my home by the time tablets, phones, TV's and white goods (washing machine etc.) are counted and consider this a betrayal of Samsung's customers.
24-11-2024 10:28 PM