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Smart cover not working s22 ultra

(Topic created on: 22-02-2022 02:44 PM)
31274 Views
Robsy
Journeyman
Options

Trying to setup the smart view case on my s22 ultra. Samsung support page says go to accessories setting, but I don't have that option. Genuine Samsung smart case fitted correctly. Anyone have any ideas.

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33 REPLIES 33
steve0
Voyager
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Go to settings and then look for advanced features ,  you will find accessories in there

Robsy
Journeyman
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Nope not in there. I have managed to get the case opening and closing the screen but still can't find the options for it. Would like to get a contact photo show up in the clear area when called.

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steve0
Voyager
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you may have already done this : Keep your phone on and connected , take your the phone out of the case and then put it back in. That usually triggers a download of the case software to the phone.

Just to check--  you can't find accessories in the advanced features setting?

Robsy
Journeyman
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Yes accessories is not in there, tried looking in every single setting sub folder and using the Search. I'll try the case of and on again.

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steve0
Voyager
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Just to let know, I have the samsung Led case and I do see that in the accessories under advanced features

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Robsy
Journeyman
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Thanks for trying, I'll just keep searching options.

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steve0
Voyager
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I take it  that taking  the phone out of the case and  putting in again did not make any difference?

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Robsy
Journeyman
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No it didn't.

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T457
Pioneer
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When i put my case on the phone it said needed to download some software for it to work and everything works
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