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Original topic:

slow charging

(Topic created on: 12-08-2023 12:51 AM)
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Fd22
Explorer
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I have S22 ultra exynos version before it use to charge really fast like 49 mins or so for 100 percent using samsung travel PD charger , but now after I have updated to UI5 its takes over an hour and 15 min to full charge.
any idea what could be the issue please? 
8 REPLIES 8
BandOfBrothers
Samsung Members Star ★★
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Hi @Fd22 

One step is to use a torch to look in the charging port just to see if there is any build up of debris etc.

Another is to try another Samsung charging brick and cord.

https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-k... 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Fullen90
Student
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I am having the same issue with my S22. The charge time between me using the old gast charging cable and plug and the new super fast charging cable and plug is the exact same time. Even though the phone acknowledges it is super fast charging it still isn't any quicker. Its saying it'll take me 30 minutes to go from 70% to 100% on super fast charging. I'm positive it usually charges much faster than that. I have cleaned out the charge port carefully but this has not made a difference.
Fd22
Explorer
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my S22 ultra is more than a year old but it was charging really quickly 2 months ago when I updated to ui5 .
I m trying to figure out whether it's a battery issue of aging or wheyher related to ui5 update.
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Fullen90
Student
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My S22 is almost a year old and until very recently my super fast charge time was quick. Since updating my software on 23rd July it has been much slower. I've cleaned my charge port and used only Samsung plug and cables when testing between fast charge charger from my old S20 and super faster charger from my S22 and the charge speed is the exact same. It is very frustrating as I feel like I'm taking a step back in time all of a sudden.
ladykarenna
First Poster
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I am having same issue since I updated phone 23rd October. Hubby has same phone and same age and we have not updated his phone and it charged really quickly.

Changed cords, charged other phone with cord and power source with no problems, but my phone takes all night if I am lucky to get  to full charge

RicoT
First Poster
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I am having the same issue after the update.  It has nothin to do with any dirt or debris in the charging port. This is very frustrating and Samsung needs to get it together.

Slow Charging
First Poster
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Having the same issue with my 22+ (only 2 yrs. old this coming February) since the last software update on December 19, 2023. My phone started overheating and the battery would die quickly when it used to hold a charge for almost 2 days. Doesn't matter whether the settings are fast charge or superfast charge. Charging time doesn't change. Over 3 hrs to reach full charge when it usually take about 1 hr 24 min. to reach 100% from 0%. Keep in mind that my battery charge is not lasting a full day. I usually have my phone charged before going to sleep because of medical apps I use. So far, I'm charging my phone twice in a day. I feel like this is a similar update Apple users were experiencing when older devices had battery issues after updates forcing purchases of new devices. I've only had issue like this for phones that were at least 5 or more yrs. old, which is expected. Basically, we're at Samsung's mercy to fix this.

SuperYok333
First Poster
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I have the same problem.

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