Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Secure folder app missing

(Topic created on: 10-03-2025 07:18 AM)
262 Views
Talizen11
Student
Options

Hi, I'm not sure if this is from the recent software update but my secure folder app on my S22 Ultra phone is missing and I don't know what happened and how it disappeared? I was able to access and find all my secure notes and photos by going to settings but now I can't even move anything else back to secure folder. I even restarted my phone if pops up but sadly nothing.

Please tell me something what happened to it.

Thank you

5 REPLIES 5
umakaran
Explorer
Options
That not disappear u need to search it
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

Hello 👋 @Talizen11 

I can appreciate how frustrating this can be as our data is precious. 

I see you have tried to resolve this by turning the phone Off and On i.e a Soft Reboot, so if that has not helped, then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

There are a few hits via a Google Search.

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Solution
Tehki8
Voyager
Options
Check in the quick settings panel, you may have accidentally toggled it off.
1741591027503.jpg
Talizen11
Student
Options

I dont have that on my quick settings but I did went back to the settings app and saw the "add secure folder to apps screen" was turned off. Don't know how that happened or how it got turned off in the first place but I have it back.

Thank you so much for your help.

obamapyramid_9
Explorer
Options
If its disappeared then it's not secure is it
0 Likes