10-03-2025 02:45 AM - last edited 10-03-2025 02:48 AM
Hi, I'm not sure if this is from the recent software update but my secure folder app on my S22 Ultra phone is missing and I don't know what happened and how it disappeared? I was able to access and find all my secure notes and photos by going to settings but now I can't even move anything else back to secure folder. I even restarted my phone if pops up but sadly nothing.
Please tell me something what happened to it.
Thank you
Solved! Go to Solution.
10-03-2025 05:30 AM
10-03-2025 05:31 AM
Hello 👋 @Talizen11
I can appreciate how frustrating this can be as our data is precious.
I see you have tried to resolve this by turning the phone Off and On i.e a Soft Reboot, so if that has not helped, then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
May I suggest to perform a forum search as you may find already existing threads with help and advice within.
There are a few hits via a Google Search.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
10-03-2025 07:18 AM
10-03-2025 07:26 AM
I dont have that on my quick settings but I did went back to the settings app and saw the "add secure folder to apps screen" was turned off. Don't know how that happened or how it got turned off in the first place but I have it back.
Thank you so much for your help.
10-03-2025 07:57 AM