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Screen freezes on Samsung Galaxy S22+

(Topic created on: 10-04-2022 11:46 PM)
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Members_nwi9bGp
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When I watch Netflix on my Samusng Galaxy S22+ and I want to take a picture at the same time, the screen freezes (the Netflix audio keeps running) for a good few minutes. Phone won't respond to any buttons anymore. What do I do? Is this a hardware or software issue? 

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BandOfBrothers
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Hi @Members_nwi9bGp 

 

It's not always easy to tell what's happening when a glitch happens.

Please check that your apps are updated in the Playstore and Galaxy Store.

It sounds like the two running apps are glitching with each other.

If this happens again you could clear the app(s) via Settings > Apps > Camera > Storage > Clear Cache.

Another option to clear the phone's system cache files.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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