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Scanning documents with flash not cutting

(Topic created on: 02-12-2022 07:57 PM)
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Adi0
Big Cheese
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When scanning a document with a flashl the document never gets cut automatically and I have to adjust it by myself, works normally without the flash.

1000012284.jpg

Anybody else?  

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Thanks on the help! S24 Ultra owner.
4 REPLIES 4
-Robot-
Samsung Members Star ★
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You point is? I often Scan document and some time it detects it, at times it doesnt? When I say often I am talking once a month.

So.....stop using the flash
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Adi0
Big Cheese
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It's not like I've hacked the app and put the flash there. It serves the purpose, I want to use it but it's broken. I'm asking people for experience, I've reported the issue. 

.....................................................................
Thanks on the help! S24 Ultra owner.
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-Robot-
Samsung Members Star ★
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I am not saying you hacked it, I'm saying detection isn't always available or the tech isn't able to detect it

Its just life, nothing is perfect
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Adi0
Big Cheese
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It needs to improve/be fixed. As an user I should just be like " I'll buy your expensive device and not report an issue ". 

.....................................................................
Thanks on the help! S24 Ultra owner.
0 Likes