12-03-2022 05:50 PM in
I am on the upgrade programme.
Purchased Note20 Ultra 5G in December 2020. It is therefore liable for an upgrade (upgrade due post Dec 2021).
Waited for the release of the 'successor' of the Note20 Ultra 5G: S22 Ultra.
The option to upgrade to the S22 Ultra is not available. It only shows:
Galaxy Z Fold3 5G
Has anyone else experienced this?
12-03-2022 06:26 PM - last edited 12-03-2022 06:27 PM
13-03-2022 11:10 AM in
@Dan B: I can confirm that it is only possible to upgrade to an S Series device if you initially purchased one through the Upgrade Programme. As the Note 20 is a flagship device, but there are currently no further models in the Note range, you have the option of upgrading to our other flagship option, which is the Fold series.
10-07-2022 07:19 AM in