Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

SAMSUNG Ultra S22 - Lost GPS, Automatic dropped calls and restarted, Lost data mobile, and problem with using 2 sim cards.

(Topic created on: 26-01-2023 02:18 PM)
559 Views
BINH DAO
Apprentice
Options

26-Jan-2023. My Samsung Ultra s22 still suffers the same problem.
1. Automatically dropped the receiving phone call and restarted.
2. Dropped mobile data. Must restart phone manually to get 5g again.
3. GPS signal is lost all the time on Google Maps. I must restart the phone to fix it.
4. When I used 2 sims, the networks were terrible. It cannot be used. very weak signal and mobile data. 
Please SAMSUNG! Please take these problems seriously. Otherwise, you will lose many loyal clients including me.

#SAMSUNG Ultra S22 - European version - Tmobile Network.


3 REPLIES 3
-Robot-
Samsung Members Star ★
Options
Report you issue via the Members app, Samsung is not reading your posts
BandOfBrothers
Samsung Members Star ★★
Options

@BINH DAO 

 

Please Run the diagnostic tool in your Samsung Members app to see if that highlights anything.

If resetting connection settings via Settings > General Management > Reset > Reset Network Connection does not help.... then I'd suggest to let a Samsung Service Centre have hands on with the phone for them to run a more indepth diagnostic.

I assume your sim cards work OK in another phone ?

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

1Boom
First Poster
Options
I'm having the same issues. Signal is awful on this phone but was fine on my previous S20FE. The phone needs restarting hourly when using it as a satnav.