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Samsung s22 ultra

(Topic created on: 14-03-2022 12:40 AM)
4643 Views
hayz26
Explorer
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While making or receiving any calls after 5 minutes the phone literally cuts out and you need to recall..this constantly keeps happening I made  5 attempts to organise a very important call which literally  just gets cut off?? 
Is this a sim card issue? Phone issue? Or signal problem?? 
**Send help... has anyone experienced this? **
15 REPLIES 15
Anonymous User
Not applicable
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Well, initially I would say it's a signal/network quality issue. I'd start there. If you're calling using wifi, then check the service quality is ok there. If there's a wifi issue with quality, disable wifi calling and try with standard phone signal. If either/and wifi calling quality is good and your signal is good, then it would be a handset issue, but I'd check those other things first to save a wasted trip.
allnamesweretaken
Apprentice
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I am experiencing the exact same issue, phone keeps cutting out after a few minutes on the call.
akhil905
First Poster
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I have the same issue, no solution yet. This is so irritating. The phone is slow as hell.
Ty2022
Navigator
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quite a few threads on this now,including my own,it is not specifically to your area as many all over the world are having the same problem me included temporary fix is going to settings,connections,mobile networks,then choosing 3g,2g👍
MrJCharming
Helping Hand
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3g only worked a treat for me, hopefully samsung implement a fix soon
0 Likes
John19691969
Hotshot
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3g ??? 🤦🤦🤦 like the old days lol not good for a 2022 top phone to have to force it to use 3g to make a call ...so does that mean keep changing settings ..3g when you want to make a call then change it fo 4g to use the internet ...that is mad !! ...Sod that !!!...
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hayz26
Explorer
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It's so frustrating..whenever I'm using WiFi calls through Facebook and WhatsApp its absolutely fine, just normal calls
hayz26
Explorer
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Excellent,thank you🙏 whenever I'm using WiFi calls through Facebook and WhatsApp its fine just normal calls I'm struggling with
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allnamesweretaken
Apprentice
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Can you select 3g for calls and 5g for everything else. Lol