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Original topic:

Samsung S22 Ultra screen defect

(Topic created on: 21-02-2022 01:12 PM)
projectam
Journeyman
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Galaxy S22 Series

There seem to be a lot of users mentioning faulty screens:

https://www.reddit.com/r/GalaxyS22/comments/sxbrtf/galaxy_s22_exynos_owners_reporting_defective/

Seems to be easily replicable. Those who received their phones, please try below steps.

- set the screen mode to natural, 120 Hz and WQHD
- Keep the default animated lock screen wallpaper.
- set up a fingerprint.
- lock and try unlocking the phone using a fingerprint.
- same screen issue shows up on the lock screen at the exact same location reported in the Reddit thread.

Same thing happens in screen mode natural and watching YouTube.

What is Samsung doing about this, as it is clearly not looking like an isolated case?

107 REPLIES 107
Terry19691969
Hotshot
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Galaxy S22 Series
And then hope that Samsung fix problem ...I would not take the chance
0 Likes
mjb152
Apprentice
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Galaxy S22 Series

I'm going to set it up and add a screen protector/case, then give it a few days for all issues to surface and then decide

 

yfzeng
Explorer
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Galaxy S22 Series
It's not first time samsung done this release the cpu which has not been properly tested for european market only, because people like you they treat european market as *****
Sniffer
Pathfinder
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Galaxy S22 Series
Have you bought an S22 ultra?
0 Likes
Sniffer
Pathfinder
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Galaxy S22 Series
28 days to send back and 2 year warranty. Plenty of time to get rid.
0 Likes
yfzeng
Explorer
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Galaxy S22 Series
Yes and cancelled for refund again disappointed by samsung
Sniffer
Pathfinder
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Galaxy S22 Series
So you've nowt to worry about then.
0 Likes
Sniffer
Pathfinder
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Galaxy S22 Series
Good. That's what I'll be doing.
0 Likes
AntS
Moderator
Moderator
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Galaxy S22 Series

Hi guys,

 

Thanks for bringing this to our attention. We've flagged it on the Samsung side, and will let you know any advice we get. 

 

Also, please send any error reports you can via the Members app on this issue when it happens as any software info might reveal more about what's going on :

 

Samsung Members > Get Help > Send Feedback > Error Reports > [select error type] > attach a description and tick ‘send system log data’ > Send.

(Or: Long-press the Samsung Members icon on the Apps screen, and select Error reports from the dropdown menu, etc.)

 

Other than that, please keep the thread about the issue at hand rather than attacking each other.

 

Cheers.

Terry19691969
Hotshot
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Galaxy S22 Series
Wow Samsung rep has replied that was quick !!! So must not be a small issue ...never seen Samsung get involved so quick
0 Likes