11-05-2022 01:42 PM
Hi to all I ordered an S22 ultra 512GB from Samsung online store.
after the phone come I did a refurbishment check using the app "phone Info plus" and it says the :
It looks like is a refurbished one.
WARNING: manufacturing date does not match with the Serial Number.
I returned the phone to Samsung and they send me a new one that has the same thing.
The IMEI sent by Samsung by email matches the one in the box and the one in the phone.
If anyone can help me, how to check if the phone is refurbished or not ,is there another method??
i had been using Samsung phones since Note 3. and I didn't had any problem of this kind.
this is the firs time i bought the Phone from Samsung online shop
11-05-2022 02:10 PM
11-05-2022 02:45 PM
I appreciate some of these apps are good to use @Members_VP5v9eb
I use phoneINFO and CPU-Z for reference.
If your buying direct from Samsung then unless otherwise stated the phone is a new unused model.
A quick check with Samsung Customer Support in your region would confirm this if you give them the phone's serial and build number.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
11-05-2022 03:01 PM - last edited 11-05-2022 03:05 PM
I think phone info app is incorrect. I've got the same result and there is no chance that my unit is refurbished. Contact app developer if you have a moment so that he can correct the issue.
Actually checking app reviews it sounds like the app didn't have an update for a long time. At that's not a good sign
12-05-2022 03:30 AM
31-05-2022 04:04 AM
Facing a similar issue. Any replies ??
31-05-2022 07:13 AM
Yes, similarly, phone info app can't be relied upon to determine if latest Samsung devices are potentially refurbished
29-06-2022 09:49 PM
Same here to me.. I'm very confused 😕
29-06-2022 10:00 PM
What's confusing? There is no reliable way to determine if the latest Samsung phone is refurbished unit. And most likely it is not. And definitely not if basing such opinion on phone info app result
18-08-2022 05:22 PM
I have same phone and I have same problem 💔