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Samsung S22 Ultra randomly freezing/turning off

(Topic created on: 12-09-2024 11:11 AM)
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Darrenh1984
Journeyman
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Hi, has anyone else experienced issues with the Samsung S22 ultra phone since the latest update on the 3rd Sept? My phone randomly freezes up/turns off around 2/3 times a day and I've also notice the WiFi signal turning off on it's own!

Seems odd as All of a sudden I've been bombarded with upgrade offers for the Samsung s24 ultra, and issues are just having to happen at the same time. Mmm

53 REPLIES 53
Nonyakanathubana
Apprentice
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I have been experiencing this issue for 3wks now. I taken all the recommendations and even reset to factory settings, the issue still persists.

 

If this is Samsung way of pushing us to get new phones that's dirty 9n them....sies

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BJ02
Explorer
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Yeah, i doubt its a ul luncher as someone tried this and didn't work, i  bought another new phone too an s23 but don't like it just ordered another S22 ultra excellent condition refurbished off amazon £390 at least it has a years warranty 

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tbrowniii
First Poster
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My phone froze and them powered off by itself.  The first time I was able to get it back on after 5 minutes.  The last time,  I left the phone on the charger all night.  When I tried the forced restart the next morning, it came back on but it had not charged.  This the end of a 3 year cycle of paying the monthly payments for the phone.  I just paid my phone off and was hoping to continue to use it for another year before an upgrade.  I guess Samsung is  forcing us to upgrade.

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Rowit
Journeyman
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My wife's has been doing this and Samsung have had it to repair 3 times and send it back saying there is nothing wrong.
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ian1808
First Poster
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Was a fix ever found for this issue? Or am I better off buying a new phone?

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BJ02
Explorer
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I bought a new one, as I think it's a new motherboard needed ?
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ian1808
First Poster
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Thanks for the response. Yeah I will be doing the same, been a week a no "fixes" are solving this issue.

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Rolar
First Poster
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I am having the exact same issue, I currently can't even use my phone this is so frustrating
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BJ02
Explorer
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I left mine on charge then as soon as it charged I switched wifi off and kept it off and was able to use it but after a couple of weeks it started doing it again and there was nothing I could do with it. Unless it's within years old and no damage to screen Samsung will replace the motherboard. From what I've read it's to do with Bluetooth and wifi I believe.
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Stefan Janezic
Apprentice
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Hey Darreh1984 , just to confirm what others were sying . So i found out that solution for my example was to delete last few apps that i installed ( some pic and gym apps ) , plus Wiping Cache , which solved program . Idk maybe your, is hardware problem . sometimes thats the case . Or do a firmware , even  that sometimes is Solution , but first bbackup all data

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