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S22ultra - phone overheats when charging

(Topic created on: 28-03-2022 07:19 PM)
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samirbari
Apprentice
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My new S22 ultra overheats when it's on charge and when I'm watching YouTube. I'm charging with 15w charger. Phone also freezes and lock screen and is laggy when typing. Also call quality is poor. And sometimes am unable to receive calls from social media apps, like Imo and WhatsApp.
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10 REPLIES 10
kingtom
Pathfinder
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Make sure the software is fully up to date
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samirbari
Apprentice
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Software is fully up to date.
RonboUK
Journeyman
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I found a few phonex overheat when charging and using youtube or gamig at the same time. I think its either or. Watch Youtube or just charge dont try both at the same time.
ToBeOrNotToBe
Pioneer
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For the keyboard I would recommend downloading Gboard from Google as it is way better than the Samsung keyboard. As for overheating the phone naturally gets warm when on charge and you're using it. If it gets too warm to touch/hold or looks to be swelling then contact Samsung support. As for calls these are data calls over WiFi or data? WiFi on the S22 Ultra is a bit hit and miss (especially on WiFi 6) and hopefully Samsung will patch this issue.
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Mezzz
Pathfinder
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I've noticed my phone has started overheating when playing games.
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antikythera
Black Belt 
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My old phone would ghost tap if I tried using it on charge but it was notorious for it. They eventually fixed it with the last ever ROM update.
Krisalex79
Helping Hand
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that's normal considering the game loads cpu, gpu and screen all the time. S22 ultra is fast and powerful phonez it plays games great, even Exynos has the advantahenof supporting RTX and the antire RDNA platform, which makes graphics more beautiful, for the games which support it, but this is taxing on thermals and battery. The s22 ultra is a business and productivity phone, not a gamer's phone.

The FACT that i PRETEND to believe you, DOES NOT mean i actually believe you.
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Krisalex79
Helping Hand
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are you using the phone, while ot charges? 

what charger you are using?

what cable you are using between the charger and phone?

The FACT that i PRETEND to believe you, DOES NOT mean i actually believe you.
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Mezzz
Pathfinder
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I never use the phone whilst it charges.
I have the 45w charger
I've returned the phone now for a replacement
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