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Original topic:

S22 video not recording

(Topic created on: 25-03-2022 10:21 PM)
Members_OABfm9y
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Galaxy S22 Series

Video won't record. When I hit the record button it seems like it's recording but it isn't. The timer doesn't move. 

1 Solution


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Solution
Coldmarbles
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Galaxy S22 Series

Okay so looks like a lot of people are having this problem since the update. All I did was clear the Cache on the actual Camera app, but not the Data itself. Settings > Apps > Camera > Storage > Clear cache (bottom right button). Then I did a reboot of the phone. Works now

View solution in context

32 REPLIES 32
Coldmarbles
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Galaxy S22 Series

I'm having the same issues.

Solution
Coldmarbles
First Poster
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Galaxy S22 Series

Okay so looks like a lot of people are having this problem since the update. All I did was clear the Cache on the actual Camera app, but not the Data itself. Settings > Apps > Camera > Storage > Clear cache (bottom right button). Then I did a reboot of the phone. Works now

KSGalaxyS22
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Galaxy S22 Series

Thanks a lot! I did exactly what you suggested and it fixed the issue. 

Hussain95
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Galaxy S22 Series

Hello

I have the same issue and tried clearing the Camera app cache then restarting my S22... the video recording works for sometime then the issue comes back again in the same day.

Is there anything to fix this issue for good?

Kris881
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Galaxy S22 Series

I cleared cache and it still won't record...... And I've only had this phone a week!

Jaydjones
Journeyman
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Galaxy S22 Series

Having the same problem and clearing the cache isn't helping. No idea what's going on

Sketchy
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Galaxy S22 Series

Did you restart it? I have an S22 Ultra and mine is fixed now.

Sketchy
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Galaxy S22 Series

Thanks much!

Hussain95
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Galaxy S22 Series

I tried clearing the cache then restarting but the issue came back in the same day... just like you.

 

Then I read somewhere that updating Galaxy Store then restating should fix it. I tried that 3 days ago and since then the issue never came back. I hope this can help you too.